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Houston Airports and the University of Houston's Center for Mexican American & Latino/a Studies (CMALS) are deepening their partnership to showcase the city's vibrant Latino art scene. Building on the success of the "Latino cARTographies: Mapping the Past, Present and Future of Latino Art" exhibit at George Bush Intercontinental Airport (IAH), a new interactive kiosk was just unveiled at William P. Hobby Airport (HOU).The digital kiosk in Hobby Airport's Culture Corner offers travelers a dynamic and immersive experience. Visitors can explore the rich tapestry of Houston's Latino art community through interactive maps, artist profiles, and multimedia content. The kiosk is bilingual, ADA accessible and features a special section highlighting Latino artists whose work is showcased at both airports."We are thrilled to bring the "Latino cARTographies" experience to Hobby Airport," said Alton DuLaney, Curator of Public Art for Houston Airports. "Houston is a primary gateway to Central and South America, and this collaboration not only celebrates the vibrant Latino art scene in our city but also fosters a deeper connection with the cultures of our region. Through this partnership, we hope to inspire curiosity and appreciation for the rich artistic heritage that defines Houston's identity as a global hub."Initially introduced by CMALS in September 2022, Latino cARTographies is a testament to the power of community and artistic expression. The exhibit features works from over 180 artists, ranging from murals to sculptures, capturing the essence of Latino artistry while providing a platform for underrepresented voices.RELATED | 'Latino cARTographies' digital exhibit lands at Bush AirportThe exhibit was developed by Dr. Pamela Anne Quiroz and Juana Guzman, along with a dedicated team of research graduates from UH's College of Liberal Arts and Social Sciences. "Latino cARTographies" is a permanent yet dynamic visual archive designed to educate and engage the public," explained Quiroz. "It presents an alternative to the traditional ways people have accessed art and culture, offering a more inclusive experience for all."Similarly, artist GONZO274, whose work is featured at Hobby Airport, sees "Latino cARTographies" as an opportunity to inspire future generations. By merging distinct styles, these artists aim to elevate street art and transform public spaces into vibrant galleries of self-expression.As Houston's demographics continue to evolve, this groundbreaking project stands as a beacon of cultural awareness and empowerment," said DuLaney. "We invite our airport guests to discover the rich cultural mosaic that defines our city."

Travelers who will soon pass through the new Terminal D-West Pier at George Bush Intercontinental Airport (IAH) are poised to enjoy eight newly commissioned artworks, enhancing the aesthetic experience of Houston's international gateway.The pieces are part of a larger initiative to install 12 site-specific art commissions throughout the new Mickey Leland International Terminal, including a new International Central Processor. The multi-million-dollar investment is a collaboration between Houston Airports, the City of Houston's Mayor's Office of Cultural Affairs, and the Houston Arts Alliance."These artworks are a testament to Houston's rich artistic talent and our commitment to creating a world-class airport experience," said Alton DuLaney, Houston Airports Curator of Public Art. "It is exciting to share this inspiring new art with airport passengers."The six installations at each new gatehouse were created by Houston-area artists, reflecting the welcoming nature of Houston, a city known for its distinct culture and rich diversity. An international Latina artist was chosen at each end of the new Terminal D-West Pier, referencing Houston's position as the gateway to Latin America.The commissioned artists for the Terminal D-West Pier installations are: •    Emilie Duval – Delightful Convergence (Gate D1) •    Gerardo Rosales – Blue Bayou (Gate D2) •    Reginald Adams – Sankofa (Gate D3) •    Lovie Olivia – Comforter (Gate D4) •    Leslie Gaworecki, Marlo Saucedo and  Emanual "Outspoken" Bean – Uniquely Houston (Gate D5) •    Nick Vaughan and Jake Margolin – Montrose (Gate D6) •    Carolina Caycedo – Nuestro Cosmos (D-West Hold Room) •    Regina SIveira – Paradise - (Knuckle where Terminal C meets Terminal D)One of the standout pieces is a vibrant three-piece mosaic titled "Sankofa" by Reginald Adams. The installation greets passengers with color and intricate patterns that pay homage to Houston's multicultural heritage. "What really inspired this series of mosaic murals into this space is all about the journey," said Reginald Adams, the Houston-based artist who created three pieces for IAH Terminal D Gate 3. "Sankofa is a West African term meaning 'return to your roots,' to know your future, to understand your past and know your future. So, this mural is an inspiration of that journey for us to return to our roots."Adams shared that he's excited to bring this artwork to such a dynamic space as the international terminal. "What makes this particular project so different is we couldn't see the space until the work was done," said Adams of the new Pier, which is still under construction. "Everything was based on construction drawings and dimensions on paper, so there was a little bit of a risk in that we produced an entire series of unseen murals. It wasn't until recently that we were able to come to see the physical space."His measurements worked out. The mosaic features sacred geometric mandalas and fits perfectly in its designated space. "Mandalas are shapes and forms that people from all over the world can recognize and resonate with," explained Adams. "We want this to be a visual welcome to Houston. We hope it receives each arriving passenger with love and sends each departing traveler off with positive vibrations." Emilie Duval's installation, with its fluid lines and dynamic forms, references some of Houston's iconic imagery, such as the Medical Center, the Space Station, and the James Turrell Skyspace at Rice University.The trio of Marlo Saucedo, Leslie Gaworecki and Outspoken Bean join forces to create a piece that combines text and imagery to tell stories of Houston's past and present, creating a narrative thread that connects travelers to the city. The former Poet Laureate Emanuel "Outspoken" Bean composed original poetry incorporated into the paintings, encouraging reflection among passengers while offering a moment of calm amid the bustling terminal environment. Gerardo Rosales painted a mural, "Blue Bayou," inspired by Houston's natural beauty and green spaces. Rosales, a native of Venezuela, moved to Houston 23 years ago. He shared that, initially, it was difficult for him to adjust to Houston. But when he opened his heart to the 4th largest city in the United States, Rosales discovered commonalities between Venezuela and Houston – the lush green spaces that invite peace and tranquility."The colors that I chose for my mural are colors in the cool palette," said Rosales. "The intention was to create a soothing feeling after a long flight. The hope is passengers will be relaxed flying in or out of Houston upon viewing the intentional artwork."Rosales spent six months producing the commissioned piece, which took only one day to install. It's his very first piece on display at an airport."It's a privilege to share my work at the airport," said Rosales, "to expose my work to so many people in a public space." These artworks are more than just decorative elements; they are integral to the passenger experience, providing moments of beauty and contemplation. "The integration of art into the airport's design is a commitment to creating an environment that is both functional and inspiring," DuLaney noted. "We want travelers to leave a lasting impression of Houston's unique and creative spirit."The eight new artworks at Terminal D-West Pier are the first of many installations planned for IAH as part of the airport's extensive redevelopment project. Once the project is complete in 2025, over a dozen new site-specific commissions and nearly 30 new portable works of art will be installed, further solidifying Houston's award-winning reputation as having the World's Best Airport Art Program. MORE ARTICLES‘The airport is the new museum’ | How Houston Airports is revolutionizing the way people engage with the arts‘Maintaining the gold standard’ | Houston Airports wins 2024 World’s Best Airport Art ProgramGateway to Latino Art: UH 'Latino cARTographies' digital exhibit lands at Bush Airport

Houston Airports is thrilled to announce the latest developments in its award-winning performing arts program, Harmony in the Air. Following Skytrax's recognition for the second consecutive year as the 2024 Best Airport Art Program in the World, the initiative is unveiling a new set of musicians at George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU).In December 2023, Harmony in the Air secured fundingto welcome 11 new musical groups. These talented professional musicians, including five quartets, two trios and two solo performers, are now captivating audiences with a vibrant repertoire encompassing classical, jazz, country western, Latin, pop and R&B—just in time for a record-shattering summer travel season."We are incredibly excited to introduce these exceptional musicians to Harmony in the Air," said Melanie Brown, Director of Guest Experience Initiatives for Houston Airports. "Their arrival marks a significant step in our program's growth, allowing us to touch the lives of even more passengers with the beauty and power of live music." Passengers flying through IAH and HOU can expect a new and dynamic schedule of performances. At Bush Airport, Harmony in the Air performances take place every weekday in the Terminal A Connector Gallery and on Tuesdays and Thursdays in Terminal E. Harmony in the Air performances are held at Hobby Airport in the Central Concourse Rotunda.Performance ScheduleHobby Airport (HOU) Plane Country – Country Western Quartet – Mondays, 11 AM to 2 PM Karte Blanche – Cello and Piano Duo – Tuesdays, 11 AM to 2 PM Mercury Chamber Orchestra – Classical String Quartet – Wednesdays, 11 AM to 2 PM Alex Navarro – Solo Pianist – Thursdays, 11 AM to 2 PM Anthony Caceres Trio – Jazz and Bossa Nova Trio – Fridays, 11 AM to 2 PM Melvin Johnson and the Electro Acoustics Band – Pop and R&B Quartet – Fridays, 4 PM to 7 PMBush Airport (IAH) Ki’Ora Michelle Music – Pop & Jazz Vocals and Piano Duo – Mondays, 11 AM to 2 PM Marlon Simon Latino – Latin Music Quartet – Mondays, 3 PM to 6 PM Jerome Ali Jazz – Jazz & Pop Solo Guitarist – Tuesdays, 11 AM to 2 PM Chad Wesselkamper Quartet – Pop Quartet – Thursdays, 11 AM to 2 PM Trio Oriens – Classical String Trio – Fridays, 11 AM to 2 PM A total of 27 musical groups participate in Harmony in the Air. The performers are featured on a rotating schedule at Bush and Hobby airports, ensuring that passengers can enjoy live music no matter when they travel.

Houston, get ready for a culinary and retail revolution. The new Terminal D-West Pier at George Bush Intercontinental Airport (IAH) is shaping up to be a destination in its own right, thanks to a carefully curated selection of dining and shopping options.Paradies Lagardère, a renowned travel retailer, and SSP America, a food travel specialist, are bringing their expertise to the new terminal. These contracts are set to generate an impressive $116 million in revenue for Houston Airports over the next decade and create at least 390 jobs across 26 concession locations inside the expanded Terminal D and a new International Central Processor. The goal for the concessionaires is to create an airport experience as memorable as the city itself.“Our goal is to provide an exceptional customer experience that showcases Houston as a premier, world-class destination,” said Libby Hurley, Assistant Director of Concessions for Houston Airports. “The new Terminal D-West Pier will feature a blend of local and national brands that cater to the tastes and needs of international travelers.”A Taste of Houston----------------------The new dining options at IAH Terminal D-West Pier will include iconic Houston eateries and beloved national chains. Passengers can savor the flavors of The Annie Café & Bar, known for its sophisticated Texas-influenced American cuisine. D-West will also feature The Kitchen, a Woodlands favorite for comfort food.In addition to these highlights, national favorites like Urban Crave, Jamba Juice, Einstein Bagels and Popeyes will ensure that every palate is satisfied.  Innovative Shopping Experiences-----------------------------------Houston Supply Co. will offer cold drinks, magazines, travel goods and chargers, snacks and souvenirs. The introduction of Be Relax, a spa service, will provide a much-needed oasis for weary travelers. Meanwhile, the LEGO store promises fun for all ages.One of the most anticipated additions is Jetero Market, named to celebrate the rich history and culture of Houston and Bush Airport. This unique market will feature exclusive souvenirs and gifts crafted by Texas artisans, along with a storytelling element that honors the local pioneers who played a pivotal role in the airport’s history. Looking Ahead-----------------As Houston Airports prepares to unveil the ultra-modern IAH Terminal D-West Pier, the new retail and dining options not only boost the airport’s appeal but also cement its status as delivering one of the Top 10 Airport Dining Experiences in the World. With a careful blend of innovation, local charm, and world-class service, the new Terminal D-West Pier is poised to set a new standard for international travel.The new International Central Processor will also include exciting new concessions such as Chili’s, Chick-fil-A, Starbucks and multiple news and convenience stores. LEARN MORE | IAH Terminal Redevelopment Project

Houston Airports is paving the way for a new era of international travel with its highly anticipated Terminal D expansion at George Bush Intercontinental Airport (IAH). Behind the scenes, nearly 800 dedicated employees are already stepping into the future, taking part in comprehensive familiarization tours designed to ensure a seamless transition into the state-of-the-art facility, which expands the existing IAH Terminal D with more gates, restaurants, shops and amenities."Conducting familiarization tours now rather than later is all about productivity," explained Baris Tellibayraktar, who is part of the Operational Readiness and Airport Transition (ORAT) team leading the tours for Houston Airports. "These tours help employees feel comfortable and confident in their future work surroundings, alleviating anxiety and uncertainty about the new facility."These familiarization tours, orchestrated by ORAT, have been in full swing since April 2024. Participants, including staff from nearly a dozen airlines, Houston Police and Houston Airports customer service representatives, custodians, and maintenance personnel, have explored the new IAH Terminal D-West Pier and the new TSA Recheck area, which will soon be part of the innovative and new International Central Processor (ICP). The tours provide employees with a thorough understanding of the concourse's layout, key areas such as restrooms and concessions, and the cutting-edge technologies embedded throughout the facility. By walking through the D-West Pier with detailed maps and highlighting specific zones of interest, the ORAT Team ensures employees are well-prepared for the transition."Familiarization tours are a vital component of our operational readiness plan," added Sharon Estrada, another ORAT Team training coordinator. "By offering employees a firsthand look at the D-West Concourse, we equip them with the knowledge and confidence they need to excel in their roles and contribute to an exceptional passenger experience from day one."LEARN MORE | NEW IAH INTERNATIONAL TERMINAL-----------------------------------------------------------------------Airline agents and station managers have become acquainted with the new passenger flow and the differences between the old and new recheck procedures, preparing them for the phased opening of the new Mickey Leland International Terminal. Landside and customer service teams have toured the new locations to familiarize themselves with emergency response areas. International Services staff have observed the new passenger flow, crucial for VIP escorts through recheck. TSA employees have familiarized themselves with their new offices. The D-West Pier represents a significant leap forward, adding 200,000 square feet to the existing Terminal D. The expanded terminal will feature stunning art installations, a new LED feature wall, a copper ceiling that mimics sunlight filtering through trees, a sensory room and a companion care changing room. These enhancements will elevate the terminal's aesthetic appeal and ensure a seamless, efficient operational environment. As Houston Airports prepares to unveil the expansion project to the traveling public, these familiarization tours are more than just logistical preparations—they are a glimpse into the future of air travel at Bush Airport. By stepping inside Terminal D-West, employees are not just learning new routes and procedures; they are becoming part of a visionary leap forward. The ORAT Team's meticulous efforts ensure that every staff member is not only ready to meet the demands of this state-of-the-art facility but also to deliver a world-class passenger experience. Change is coming, not only in the form of a new building but in a seamless, world-class journey for every traveler who steps through Bush Airport.

Houston Airports officially welcomed 110 new employees to the organization during a Havana Nights-themed luncheon hosted by the Workforce Innovation and Development Division. The new team members were hired between January and June 2024. The event aimed to integrate new team members across all 10 divisions of the airport system while providing new employees an opportunity to mix, mingle, and learn from their more experienced colleagues, including those in leadership roles."Welcome Freshman Class of 2024. Look to your left and right. One of these people could have an impact on your future career advancement at Houston Airports," said Trai Hicks, Senior Staff Analyst for Employee Engagement at Houston Airports. "Your fresh eyes are essential to the continuous growth of Houston Airports. You have fresh perspective and a high level of enthusiasm."Hicks, a six-year Houston Airports veteran, is among the Houston Airports Employee Engagement team that oversees employee lifecycle initiatives including onboarding and retention. The luncheon is designed to introduce new hires to the organization’s culture and leadership while fostering camaraderie. “We want our new colleagues to feel welcomed and excited about their roles,” said Samantha Barnes, Staff Analyst with Employee Engagement for Houston Airports. “This event is a great way to kickstart their journey with our award-winning organization.”In addition to networking and enjoying Cuban-inspired cuisine, attendees participated in interactive games that highlighted the airport’s history, programs, and values. Senior leadership, including Houston Airports Director of Aviation Jim Szczesniak, shared insights and answer questions.Work with Houston AirportsOUR MISSION: We exist to connect the people, businesses, cultures and economies of the world to Houston OUR VISION: Establish Houston as a 5-Star global air service gateway where the magic of flight is celebrated. OUR STRATEGIC PRIORITIES:  Make our passengers happy Act responsibly to achieve social, environmental and economic sustainability Build the platforms for future success Invest in our partnerships and our employeesOUR CULTURE HAS is dynamic, diverse and multidimensional, like the exciting international city we serve. We're Houston-friendly with an inclusive culture and a “can-do” attitude. We encourage collaboration and cultivate teamwork across our divisions. We invite innovation and continuous improvement. Click Here for Current Job PostingsLEARN MORE | Houston Airports Benefits

In a world often defined by hurried commutes and impersonal interactions, one Houston Airports employee is making a difference one passenger at a time. Keith Bailey, a Houston Airports Landside Operations Agent at William P. Hobby Airport (HOU), recently went above and beyond his duties, earning high praise from a grateful airport guest who took the time to fill out an online feedback form in support of Bailey, who joined the Hobby Airport Landside Operations team in February 2024. The guest recounted how on July 19, they were unloading at the Departures Curb for Southwest Airlines. Bailey, who is responsible for moving traffic through the Departures area, spotted a potentially dangerous buildup of pine needles lodged in the gap between their vehicle's windshield and hood and promptly removed it while the guest was in the vehicle. According to Bailey, the entire area where the windshield wipers are tucked away when not in use was full of pine needles. The act, seemingly small, was a lifeline to a worried traveler. "Bailey removed it for me because I have no one to assist me at home. He wanted to make sure it would not cause an engine fire. Thank you, Keith, for your kind help.” LEAVE A COMMENT | Houston Airports online feedback portal------------------------------------------------------------------------------------------------Such acts of service are a cornerstone of the “Houston Friendly” hospitality that has become a signature of Houston Airports, even with an ‘Active Loading’ policy in place.“Our team is dedicated to keeping our processing pleasant," said Monica Horvath, Division Manager, HOU Landside Operations. “Instances like this, highlight the balance a Landside Operations Agent seeks to maintain; adherence to strict policies while delivering a positive and lasting guest experience.” Active Loading policies have been in place for some time at Hobby Airport and were put in place at George Bush Intercontinental Airport (IAH) in May 2024. Active Loading streamlines traffic and improve passenger experience.LEARN MORE | Houston Airports implements ‘Active Loading’ to streamline traffic at IAHActive Loading ensures that vehicles picking up or dropping off passengers are occupied and ready to move when they pull up to the curb. This is managed through clear signage and courteous reminders from Houston Airports staff. The policy is designed to keep traffic flowing smoothly, preventing unnecessary delays and congestion. While these policies are essential for efficient operations, it's the personal touches from employees like Bailey that truly set Houston Airports apart. While Bailey may be only five months into his career with Houston Airports, he's already received multiple compliments from airport guests.On July 18, Katherine, who was picking up a Frontier Airlines passenger at Hobby Airport submitted the online compliment, "Keith Bailey was a huge help!" On July 22, Haley, who was picking up a passenger Hobby, at the only 5-Star Skytrax airport in North America, shared, "Keith Bailey- landside agent at Hobby was so helpful and polite! This was my first time picking up someone from an airport and he was so kind and explained everything to me. Great job Keith!!"Earlier this year, the Houston Airports Guest Experience team equipped passenger-facing airport employees with laminated cards to hang from their I.D. lanyards. The cards features a QR code that links to the online feedback form, which can be accessed here.Josh Samic, who helps to review online feedback comments for Houston Airports, emphasized the importance of Bailey's positive feedback. "While it seems like a small gesture, I find it quite inspiring to witness these small acts of kindness, purely for the sake of being kind. It's not easy when you're responsible for moving hundreds of people per day through a traffic zone. It was really nice that he took just a few extra moments to make this guest's brief visit memorable enough to send us a message."Keith Bailey's thoughtful act underscores the commitment of Houston Airports employees to deliver a world-class experience, even during the hustle of the summer travel season. Such gestures remind us of the importance of humanity in maintaining a positive travel experience.

In a strong show of support for the World Day Against Trafficking in Persons on July 30, 2024, Houston Airports is amplifying its commitment to combat human trafficking, with a particular focus on protecting children. This year's global theme, "Leave no child behind in the fight against human trafficking," highlights the urgent need to ramp up efforts to stop child trafficking.Children make up a shocking one in three victims of human trafficking worldwide, and they are twice as likely as adults to face violence during trafficking, according to the United Nations Office on Drugs and Crime (UNODC). Regions like Sub-Saharan Africa, North Africa and Latin America are hit hardest, with children accounting for 60% of detected trafficking victims. Factors like armed conflicts, pandemics, economic hardships and environmental challenges make children even more vulnerable. The rise of online platforms adds to the problem as traffickers use technology to lure and exploit children, often staying under the radar.Children are trafficked for many reasons, including forced labor, criminal activities, illegal adoption, recruitment into armed forces, and online and sexual abuse. The root causes are diverse, from poverty and migration to dysfunctional families and lack of parental care. To fight this, we need strong action at both national and international levels. Countries must prioritize child protection, strengthen laws, improve law enforcement, and put more resources into battling child trafficking. As we approach the 10th World Day Against Trafficking in Persons on 30 July 2024, it is crucial to address the shortcomings and accelerate action to #EndHumanTrafficking.Houston Airports has been at the forefront of addressing human trafficking within the Houston community. On April 20, 2024, George Bush Intercontinental Airport (IAH) served as the backdrop for a critical conversation on human trafficking, bringing together community members, politicians, business owners, law enforcement, private citizens, faith leaders, advocacy groups and survivors of human trafficking. The goal was to raise public awareness about the realities of human trafficking and the importance of awareness in rescuing victims and preventing future crimes. Statistics show that airports play a crucial role in the trafficking network, with over 70% of victims trafficked through these hubs. Since 2019, Houston Airports has trained over 50,000 airport staff to recognize and respond to potential human trafficking cases and has educated more than 450 community members about the risks and signs of human trafficking.“Our commitment to combatting human trafficking extends beyond our airport facilities," said Jim Szczesniak, Director of Aviation for Houston Airports. "We recognize the need for collective action and are proud to lead efforts that bring together various stakeholders in this fight."The efforts of Houston Airports to #EndHumanTrafficking have gained national recognition, including the 2023 Combating Human Trafficking in Transportation Impact Award from the U.S. Department of Transportation. This award highlights the effectiveness of the community initiative of Houston Airports and its dedication to this cause. Houston Airports is often invited to share its best practices at conferences focused on ending human trafficking, further inspiring others to join the fight."By uniting and empowering our community, we can amplify our impact and work towards eradicating human trafficking from our society," said Saba Abashawl, Chief External Affairs Officer for Houston Airports. "As we come together, we recognize the importance of education, vigilance, and support in safeguarding the rights and dignity of all individuals."RELATED | Houston Airports employee trusts intuition, steps in to save human trafficking victimRELATED | Houston Airports Employees, Partners Participate in Campaign to Combat Human TraffickingAs World Day Against Trafficking in Persons approaches, Houston Airports reaffirms its commitment to this cause, stressing the need for education, vigilance and community support to protect the rights and dignity of all individuals.

Air France has unveiled a newly renovated lounge at George Bush Intercontinental Airport (IAH), offering passengers a refined and comfortable space to relax before their flights. Located near Gate D18, the lounge has undergone a complete transformation to better meet the needs of its clientele.The refreshed lounge, open daily from 11 a.m. to 7 p.m., offers a secluded area where travelers can relax and enjoy premium amenities. "Air France has refurbished its Houston lounge to meet customer needs and align with our other lounges across the USA," said Daniel De Simone, IAH Station Manager for Air France. "Within the scope of work, we replaced the furniture and flooring and improved the food and beverage areas."The upgrade comes at an opportune time, as Air France anticipates an influx of passengers heading to Paris for the 2024 Summer Olympics between July 26 and August 11. The enhanced lounge features a fresh interior design with new furniture and flooring, creating a more inviting atmosphere. The food and beverage offerings have also been enhanced, with a focus on French cuisine and a variety of options to suit different tastes.Since the opening of Terminal D in 1990, Air France, along with KLM, has operated lounges at IAH, providing top-notch facilities to business class and elite plus passengers, as well as SkyTeam partners. Additionally, the lounge accommodates Priority Pass holders and offers access to passengers traveling on Air France KLM flights who opt to pay a fee using miles or money.KLM Royal Dutch Airlines completed renovations of its lounge inside IAH Terminal D in September 2023. The lounge is open daily, from 6 a.m. to 9 p.m., for qualifying KLM, Air Frances and SkyTeam partner passengers, as well as Priority Pass members. Entry can also be purchased at the door.

The ambitious $2.55 billion transformation of George Bush Intercontinental Airport’s (IAH) Terminal B is well underway, marking a significant milestone in the modernization efforts by United Airlines. In a symbolic moment that bridges the past with the future, two time-lapse videos capture the dramatic demolition of the East Helix and Departures Ramp, as well as the West Pedestrian Tube, structures that have been integral to passenger experience at IAH for decades. Both the East Helix and Departures Ramp and the West Pedestrian Tube have been a part of the original IAH Terminal B since its opening in June 1969. The East Helix connected airport guests to a multi-level parking garage while the West Pedestrian Tube served as a secured hallway connecting passengers to 1969-era flight stations commonly described as ‘banjos.’ These demolitions, which were completed this summer, are a poignant reminder of the terminal's storied history, constructed during the height of the Space Race, a period marked by rapid advancements and a spirit of innovation. The removal of these structures, 55 years later, marks a significant step forward in United’s ambitious project to modernize and expand the terminal.In the place of the East Helix, United Airlines will construct the IAH Terminal B Central Processor, which will serve as a the new ‘front door’ to the terminal. The Central Processor will include ground level check-in and provide a smoother and more efficient process for United Airlines customers as they arrive to Bush Airport. The removal of the West Pedestrian Tube paves way for two new concourses that will feature 40 new gates for both domestic and international travel. The Terminal B North Concourse, spanning approximately 765,000 square feet over three levels, will house 22 narrow-body gates. Additionally, a large United Club at the mezzanine level will offer unobstructed views of the airfield, set to become the largest club in the United system.The Terminal B South Concourse project involves converting 30 gates that currently house smaller, 50-seat regional jets to accommodate larger, two-class regional jets. Unlike in the current terminal, all flights will be boarded via a jet bridge. The time-lapse videos of the demolition offer a captivating glimpse into the sheer scale and precision of the work involved. These visual records highlight the meticulous planning and coordination required to safely dismantle structures while Bush Airport remains operational during what’s expected to be the busiest summer on record.The modernization of Terminal B is part of a broader vision to ensure that IAH remains a leading global gateway, capable of accommodating the increasing number of passengers and the evolving needs of the aviation industry. The new terminal will feature spacious and efficient check-in areas, enhanced security checkpoints and an array of dining and retail options designed to elevate the travel experience. The IAH Terminal B Transformation also pays homage to Houston’s historical roots. Opened at a time when humanity was reaching for the stars, IAH Terminal B has served millions of passengers over the decades, witnessing the evolution of air travel from the early days of the jet age to the sophisticated, interconnected world of today. The reimagined Terminal B will not only honor its legacy but also set new standards for the future.LEARN MORE | IAH Terminal B TransformationRELATED | United, Houston Airports invest more than $2B in Terminal B Transformation

In the midst of a global hiccup caused by an IT issue on July 19, Houston Airports prioritized customer service, helping to ease a stressful situation into a heartwarming display of Houston hospitality at George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU). The widespread outage forced some airlines to request the Federal Aviation Administration (FAA) to issue ground stops for their flights for much of the morning, leaving countless travelers stranded and anxious. Early this morning, the Houston Airports Infrastructure Technology Division worked with the City of Houston to restore software service to computers throughout the airport system impacted by the global IT outage. It's important to note that the impact did not have an effect on airport operations and the FAA did not issue a ground stop for Houston’s airports. "While some of our partner airlines were impacted by a global IT outage, IAH and Hobby Airport remain fully operational," Houston Airports shared in a post at 7:39 a.m. on social media platform X. “We urge passengers to check the status of their flights with their airlines before arriving at the airport.” This proactive communication cut through the confusion, empowering passengers to navigate the unexpected delay with trusted information. Recognizing the frustration that can accompany unpredictable travel disruptions, Houston Airports deployed additional employees from other divisions to assist customer service teams working the front lines at Bush and Hobby airports. From questions about impacted airlines to help navigating the airport and handing out bottles of water to passengers patiently waiting in the IAH Terminal A Ticketing Lobby, Houston Airports employees did their best to support impacted airline partners and their customers. "Our fantastic customer service team is here to help with any questions and offer bottled water to our travelers," read a social media post for Bush Airport on X at 11:57 a.m. "Before you head to IAH, check the status of your flight with your airline. Thank you!"Adding a touch of furry magic to the situation, the Houston Airports Therapy Dog Program deployed its most valuable assets – adorable canine companions and their dedicated volunteers. These wagging stress-busters made special rounds throughout the airport, offering weary passengers of all ages precious moments of joy and a comforting dose of doggy affection. “Volunteers make all the difference! 🫶 Our #IAHTherapyDogs 🐶 are up early on their day off, making their rounds to bring passengers some joy and comfort as our airline partners continue to work to reestablish their service operations,” read a Houston Airports post on X shared at 10:12 a.m. “Thank you, volunteers!” Oliver and Clyde comforted passengers at Bush Airport while Abby made her rounds at Hobby Airport. The scenes serve as a poignant reminder of the airport's role - not just as a transit hub but as a community space where people can come together, even in challenging times. By Friday afternoon, the FAA cancelled ground stops for all airlines impacted by the IT issue as airlines restored their operations while informing passengers of their options to rebook July 19 flights for another day. By ensuring airport operations remained smooth, offering clear communication and providing a helping hand (and paw!), Houston Airports employees ensured that even when the skies get a little bumpy, their dedication to passenger comfort takes flight.

Houston Airports joins the City of Houston, led by Mayor John Whitmire, in celebrating “Intuitive Machines Day" on Saturday, July 20, 2024. A proclamation, signed by Mayor Whitmire during a City Council meeting on July 16, coincides with the 55th anniversary of Neil Armstrong's historic first steps on the Moon during the Apollo 11 mission on July 20, 1969.The designation honors Houston-based Intuitive Machines, a space exploration company that successfully landed its Nova-C lander on the lunar surface on February 22, 2024, marking the first U.S. lunar landing since Apollo 17 in 1972. This landmark achievement positions Intuitive Machines at the forefront of the commercial space industry, “rekindling humanity’s quest for the moon,” said Houston City Council Member Fred Flickinger who represents District E, as he read the proclamation Tuesday. “This mission signifies a bold leap into a new era of commercial lunar science and exploration.”Intuitive Machines is an American company headquartered at the Houston Spaceport at Ellington Airport. It was founded in 2013 by Stephen Altemus, Kam Ghaffarian and Tim Crain. Intuitive Machines is completing its lunar program which will provide lunar surface access, lunar orbit delivery and communications at lunar distance.RELATED | Houston Spaceport celebrates the opening of the Intuitive Machines Lunar Production and Operations Facility“On February 22, 2024, the Intuitive Machines IM-1 Mission returned to the lunar surface after a hiatus of several decades,” said Council Member Fred Flickinger, who represents District E, which include the Houston Spaceport. “From its humble beginnings on a napkin, Intuitive Machines has evolved into a diversified space exploration and infrastructure company, prepared to pioneer the commercial landscape of space.”The mission, the first by any private company in the world to successfully land a spacecraft on the Moon, rekindled humanity's interest in lunar exploration.The Houston Spaceport secured its place in history as well. The Nova-C Lander was built, tested, and optimized at the heart of Houston spaceport, highlighting its crucial role in lunar exploration. “The Moon is no longer a distant dream; it’s a destination within our grasp, and this facility is our lunar gateway – a national asset,” said Steve Altemus, Co-Founder, President and Chief Executive Officer of Intuitive Machines. “We’re proud that the United States' return to the Moon will have Houston, Texas, stamped on the shipping container that will leave this facility for launch, and we look forward to working under a roof that matches the technical excellence our employees demonstrate each day.”Houston Airports secured the 10th FAA license for a commercial spaceport in 2015. In less than a decade, “Houston Airports has developed what was essentially an empty parcel of land into the world’s fastest-growing spaceport and a hub for innovation, with the top names in commercial space development, like Intuitive Machines, Collins Aerospace, and Axiom Space,” said Jim Szczesniak, Director of Aviation for Houston Airports. “The innovative spirit of Houston Airports and its aerospace partners has once again helped to thrust Houston to the forefront of space exploration.” IM-1 Lunar Mission is a trailblazing mission aimed at creating a commercial lunar economy, “delivering commercial payloads and NASA science and technology payloads that will pave the way for a sustainable human presence on and around the moon,” said Flickinger.Notably, 18 student interns from San Jacinto College's EDGE Center, located at the Houston Spaceport, contributed to the development of the Nova-C lander. The San Jacinto College EDGE Center offers aerospace training and a pathway to improve your current or launch a new exciting career in the aerospace industry and has been instrumental in providing workforce training and education, further cementing the strong ties between academic institutions and the commercial space industry.RELATED | Houston Airports celebrates successful lunar landing of the Intuitive Machines Nova-C“Not only have they been one of the top-ranked junior colleges for years now, every in-district student is able to attend for free,” said Flickinger. “The 18 student interns mark a significant achievement for both the college and the students involved.”Mayor Whitmire emphasized the importance of recognizing local contributions to space exploration. “We spend so much time recruiting businesses to Houston, which is a proper role, but we can’t overlook our participants that are doing such a fine job and have been for so long,” he said. “It’s an excellent example of public/private partnership.”The successful landing, which took place further south on the lunar surface than any previous mission, underscored Houston's enduring legacy in space exploration. The city, nicknamed "Space City," is home to the Johnson Space Center and has played a pivotal role in numerous landmark space missions.In a symbolic gesture connecting past and present achievements in space exploration, Mayor Whitmire proclaimed, “I, John Whitmire, Mayor of the City of Houston, hereby proclaim July 20, 2024, as Intuitive Machines Day here in Houston.”“Intuitive Machines grew up as a company alongside the Houston Spaceport. We’re proud to build upon that foundation with the strong commitment and support from Space City, Texas, and local partners,” read a social media message posted by the company on X.The July 20 celebration marks a significant moment for Houston, solidifying its position at the forefront of a new era of commercial space exploration.---About the Houston Spaceport |Owned and managed by the Houston Airport System, the Houston Spaceport has a clear goal to create a focal point for aerospace innovation with a cluster of aerospace companies that will lead the nation in the transition from a government-driven to a commercially driven space program. Licensed for horizontal launch by the FAA in 2015, the Houston Spaceport is the nation's 10th commercial spaceport. It is working to create meaningful, tangible value for tenants and partners by ensuring our aerospace cluster offers the crucial tools and facilities to support aviation and space businesses. TheHouston Spaceport is located at Ellington Airport.