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HASIAHHOUCommunitySep 16, 2024Traveling for the holidays? Here’s what you need to do now. Seriously.
As the holiday season approaches, millions of Americans are preparing to travel, with Thanksgiving predicted to break previous records for passenger traffic. If you’re among those hitting the skies, there are steps you can take now to ensure your travel experience is as smooth as possible. Houston Airports offers essential tips to help passengers navigate the busy period and ensure a smooth and stress-free experience.1.Consider your flight options----------------------------------Hobby Airport now connects to over 80 destinations via seven airlines: Allegiant, American, Avelo, Delta, Frontier, Southwest and Sun Country.Bush Airport offers direct flights to more than 180 destinations via more than two dozen airlines.You can travel internationally from both airports.2. Expedited Security: Consider TSA PreCheck or Global Entry----------------------------------------------------------------Waiting in long security lines can be one of the most stressful aspects of traveling, especially during the holiday rush. To speed up your journey through security, consider enrolling in TSA PreCheck or Global Entry if you haven’t already.RELATED | CLEAR, an official TSA PreCheck enrollment provider, expands enrollment options to HoustonTSA PreCheck allows travelers to keep on their shoes, belts, and light jackets, as well as leave laptops and compliant liquids in their carry-on bags. Global Entry is ideal for those traveling internationally, offering expedited U.S. customs screening when you return. Both services require an application process, which can take a few weeks, so applying now is crucial.Before you pay for the application – research your credit card perks. Some travel credit cards will cover the cost of your TSA or Global Entry application.3. Download the Houston Airports App----------------------------------------Staying informed is critical to reducing stress while traveling. Houston Airports offers a free app that updates you on real-time flight status, terminal maps, and amenities at George Bush Intercontinental (IAH) and William P. Hobby (HOU) airports. Having the app on your phone means you can instantly check for any delays or gate changes, helping you navigate the busy terminals more efficiently.You want to do this now before you forget in the rush of preparing for your trip. 4. Guarantee Your Parking Spot: Book Online Now---------------------------------------------------If you’re driving to the airport, reserving a parking spot in advance is highly recommended—especially during the busy holiday season. Houston Airports offers online parking reservations at www.fly2houston.com/parking.Once you book your flight, you should also reserve airport parking! Trust us!RELATED | Houston Airports expands cashless parking systemBy reserving at least 12 hours before your arrival, you guarantee a spot and avoid the headache of full parking lots. In fact, online reservations are the only way to ensure parking availability during what’s forecasted to be a record-shattering Thanksgiving travel period.5. Plan Your Carry-On: Familiarize Yourself with TSA Regulations--------------------------------------------------------------------Passengers are advised to brush up on TSA regulations concerning carry-on luggage. Liquids must adhere to the 3-1-1 rule: containers must be 3.4 ounces (100 milliliters) or less, placed in a clear, quart-sized, sealable bag, with one bag per traveler. Familiarize yourself with the complete list of prohibited and allowed items to avoid delays at security checkpoints.With Thanksgiving around the corner, travelers bringing food items should be aware of TSA guidelines. Solid food items are generally permitted in carry-on luggage, while liquids, gels and spreads may fall under the 3-1-1 rule.RELATED | TSA's Top Travel Tips If you’re traveling with Thanksgiving food, be mindful of what can pass through security. Solid foods like turkey, stuffing, and pies are generally allowed in carry-ons, but liquids such as gravy, cranberry sauce, and wine must be packed in checked luggage. For a full list of allowed and prohibited items, visit the TSA website.By following these tips and planning, travelers departing from Houston Airports this holiday season can ensure a smooth and enjoyable journey. So, download the app, book parking, and consider expedited security options for a stress-free pre-holiday experience. After all, the holidays are about spending time with loved ones, not battling long lines at the airport.Read more
HASIAHHOUCommunitySep 11, 2024Houston Airports, TSA reflect on 23 years since the September 11 terror attacks
Today, Houston Airports joined the Transportation Security Administration (TSA) and the airport community in observing the 23rd commemoration of the terrorist attacks that occurred in the United State of America on September 11, 2001. Remembrance events happened at George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU). The TSA Honor Guard led ceremonies inside the HOU Ticketing Lobby and the IAH Terminal A Ticketing Lobby. The TSA also organized a unique gallery of items collected in the days after 9/11. The display is available to passengers today at IAH Terminal C in front of the George H.W. Bush statue and exhibit. On September 11, 2001, terrorists killed nearly 3,000 people and injured more than 6,000 others in the worst attack against the homeland in our nation’s history. Nineteen terrorists from al-Qaeda hijacked four commercial airplanes, deliberately crashing two of the planes into the upper floors of the North and South Towers of the World Trade Center complex in New York City and a third plane into the Pentagon in Arlington, Virginia. The Twin Towers ultimately collapsed because of the damage sustained from the impacts and the resulting fires. After learning about the other attacks, passengers on the fourth hijacked plane, Flight 93, fought back, and the aircraft crashed into an empty field in Shanksville, Pennsylvania, about 20 minutes by air from Washington, D.C. More than two decades later, Houston Airports joins the world, remembering the attacks and the innocent lives lost. Today’s TSA Honor Guard ceremony coincided with a national moment of silence at 7:46 a.m. (CST) - the time the first plane struck the first of two towers at the World Trade Center. The TSA honor guard, standing at attention, led airport employees and travelers at Bush and Hobby airports in a moment of silence initiated by the ringing of a bell four times in remembrance of the four hijacked airlines. The ceremony closed with the playing of the national anthem. How Airport Travel Has Changed Since 9/11 Twenty-three years after 9/11, TSA’s security procedures have advanced into a sophisticated, intelligence-driven, multi-layered operation. By collaborating with both public and private sector partners and engaging with the traveling public, TSA established a benchmark for excellence in transportation security. The agency continuously reviews and adapts its security protocols to address emerging threats. Today’s events are a powerful reminder of the resilience and dedication that have shaped modern aviation security. Here is an overview of how air travel has significantly transformed after the September 11 attacks: Enhanced Security Procedures: The TSA introduced comprehensive screening processes, including the requirement to remove shoes, belts, and electronics and the use of full-body scanners at security checkpoints. Advanced Security Measures: Security has become more robust, incorporating thorough background checks for airport staff, advanced baggage screening, and technologies like biometric scanners and facial recognition. Homeland Security Integration: The creation of the Department of Homeland Security (DHS) has improved coordination across national security efforts, focusing on preventing and responding to threats more effectively. Increased Public Awareness: There is greater public awareness of security protocols, with ongoing education and emergency drills designed to enhance vigilance and preparedness among travelers and airport staff. Legislative and Policy Updates: New laws and policies, including the Patriot Act and various aviation security regulations, have been implemented to strengthen security measures and safeguard against potential threats.Read more
HASIAHHOUCommunitySep 9, 2024Summer of Transformation: How Houston Airports navigated a season of growth
This summer, Houston Airports navigated an unprecedented surge in passenger traffic while embarking on a series of transformative initiatives aimed at enhancing the travel experience at George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU).The summer of 2024 was one for the history books, with Houston Airports welcoming a record 19 million passengers from Memorial Day to Labor Day, a 7% increase over 2023. This surge reflects the city's growing appeal as a business and leisure destination, coupled with new airlines and flight options at Bush and Hobby airports.May 23 welcomed the start of the summer flight schedule at Bush Airport with more than 60 new daily flights in and out of Houston added to the schedule.More flights and new destinations drove up passenger totals, a positive sign for Houston's economy.RELATED | Allegiant launches seasonal nonstop flights from Houston to KnoxvilleRELATED | Houston Airports celebrates inaugural flight of Avelo AirlinesThis surge in travelers was met with proactive measures, such as the opening of 600 new parking spaces at IAH’s Terminal C/D/E Garage, providing much-needed capacity during peak periods. Yet, it wasn’t just about managing numbers; it was about improving the passenger experience every step of the way.This summer, Houston Airports announced $30 million in major restroom renovations coming soon to Bush and Hobby airports. CLEAR, an official TSA PreCheck enrollment provider, expanded enrollment options to Bush and Hobby airports as a convenient option for passengers looking to enroll of renew TSA PreCheck. The airport system also began rolling out its cashless parking system. The technology is now in service at Hobby Airport’s Red and Blue Garages and ecopark 2 at Bush Airport. The new system utilizes License Plate Recognition (LPR) technology, which expedites entry and exit for vehicles with parking reservations. Additionally, near-Field Communication (NFC) capabilities enable contactless payment through digital wallets such as Apple Pay and Google Pay, further streamlining the payment process. The project will continue throughout 2024 and 2025, with all parking facilities transitioned to cashless payment by the end of May 2025."We knew that with more people, more flights and ongoing construction, this summer would test our systems and our ability to adapt," said Kelly Woodward, Chief Operating Officer for Houston Airports. "Our focus was on finding practical, empathetic solutions that would keep our passengers moving smoothly through our airports."One of the key initiatives was the implementation of the Active Loading policy at IAH, which streamlined traffic flow and reduced congestion at the airport’s curbsides. This policy was critical during the July 4th holiday, when over 1.9 million passengers passed through Houston’s airports. Despite the surge, traffic backups were minimized, thanks to the deployment of additional Landside Agents and law enforcement officers.“We have greatly improved traffic backups during off-peak hours,” said Bobby Miller, Senior Division Manager, Airport Operations for Houston Airports. “This policy shift allows us to deliver a world-class experience by prohibiting traffic from building up simply because vehicles are parked and waiting for passengers along the curb. While the policy may seem rigid, the policy’s efficiency and consideration for other passengers allows us to deliver ‘Houston Friendly’ hospitality, but quickly moving vehicles along so others may pull up to the curb.” The summer was not without its challenges. In July, Hurricane Beryl forced Houston Airports to pause operations for several hours as airport workers assessed damages and initiated emergency repairs after the Category 1 storm whipped across Houston. Houston Airports is responsible for 190,000 jobs at Bush, Hobby and Ellington airports. Many of those employees were impacted by the hurricane.Aviation Director Jim Szczesniak asked passengers to extend patience and understanding as the airports experienced extended TSA and ticketing lines, limited concessions, amenities and essential services in the immediate days after Hurricane Beryl.RELATED | Houston Airports: Strong July 4 travel totals despite Hurricane Beryl disruptionDays after Beryl, a global IT outage temporarily disrupted airline operations, but the response of Houston Airports was swift and customer-focused. The organization deployed extra staff to assist passengers and even brought in therapy dogs to ease tensions, a move that turned a stressful situation into a moment of shared community.In addition to managing day-to-day operations, Houston Airports continued to make significant strides in its long-term redevelopment plans. This summer, Houston Airports offered a sneak peek of the world-class experience to come.The opening of a new TSA Recheck area at IAH marked the first phase of a broader effort to centralize security checkpoints, enhancing both efficiency and security for international travelers. As construction progresses toward the completion of the new International Central Processor in 2025, passengers are already seeing the benefits of these upgrades.“The opening of the new TSA Recheck serves as a symbol of the significant progress we continue to make as Houston Airports prepares for the highly anticipated opening of our new, state-of-the-art international terminal,” said Woodward. “International passengers arriving in Houston are among the first to get a closer look of the new International Central Processor, which I guarantee will wow airport guests when it opens next year.”RELATED | Sneak Peek: Step inside the new IAH D-West PierThis summer, Houston Airports moved forward with its phased transition of the dining experience at Hobby Airport. At Bush Airport, Houston Supply Co. – a news and convenience store – opened between Terminals C and D.RELATED | Eight new art installations inside IAH Terminal D-West Pier to welcome passengersThe lessons learned this summer have not only informed immediate improvements but also shaped future strategies. The surge in passenger numbers, while challenging, has underscored the importance of ongoing infrastructure development, proactive communication and a commitment to customer service. As Houston Airports looks ahead, the organization remains focused on its mission to deliver a world-class airport experience."In every challenge, there was an opportunity to learn and improve," said Woodward. "We’re entering the fall season more resilient, more prepared and more committed than ever to providing our passengers with the best possible user-friendly experience."Read more
HASIAHHOUCommunitySep 9, 2024Houston Airports prepares for Tropical Storm Francine
Houston Airports, in collaboration with the City of Houston Office of Emergency Management, is preparing George Bush Intercontinental Airport (IAH), William P. Hobby Airport (HOU) and Ellington Airport (EFD) for the threat of severe weather this week. As of 10 a.m. Monday, Sept. 9, the National Weather Service confirms Tropic Storm Francine has formed win the Gulf of Mexico. The NWS is forecasting that Francine will strengthen to a hurricane on Tuesday, Sept. 10 as it approaches the Louisiana coast on Wednesday.Houston Airports readied its Hurricane Preparedness Plan at the start of the 2024 Hurricane Season which runs from June 1 to November 30. Houston Airports employees navigated severe storms in May with a Derecho and again in July with Hurricane Beryl.“Weather can change from one hour to the next. With a potential hurricane looming near the Texas Coast, Houston Airports seized the opportunity provided by clear skies this past weekend to implement essential storm preparation measures,” said Scott Hill, Chief Maintenance Officer for Houston Airports. “Our maintenance team focused on clearing storm drains, inspecting structural defenses and securing airport infrastructure at Bush and Hobby airports.” Hurricane season presents an annual challenge for Gulf Coast cities, and Houston Airports adheres to a comprehensive hurricane preparedness plan, which includes storm readiness assessments, safety protocols and coordination with local, state, and federal agencies, as well as airlines and airport stakeholders. With Francine's potential to bring strong winds, heavy rain and flooding, these measures are designed to protect not only airport operations but also the thousands of passengers and employees who pass through daily."Proactive preparation is key to minimizing disruption and ensuring the safety of everyone who relies on Houston Airports," said Steve Runge, Chief of Operations for Houston Airports. "Our teams have worked tirelessly to reinforce our facilities and ensure critical systems are in place before the storm develops further."Hurricane Preparedness Efforts at Houston Airports: Facility Hardening: Crews board up vulnerable areas at all three airports to minimize wind damage. Equipment Readiness: Essential vehicles and equipment are inspected and readied for potential deployment during and after a storm. Backup Power: All critical operations can access backup power sources to ensure uninterrupted operation. Flood Mitigation: Drainage systems are being cleared and pump stations are tested to ensure proper functionality in case of heavy rainfall. Debris Removal: Airport grounds are regularly inspected and cleared of any debris that could become airborne in high winds. Communication and Training: A detailed hurricane plan has been communicated to all employees, ensuring everyone knows their roles and responsibilities during a storm.Read more
HASIAHHOUCommunitySep 5, 2024Building bonds on the field: Houston Airports Aviators in flag football debut
On a warm Wednesday evening in early September, Houston Airports employees hustled and strategized at Memorial Park - well beyond the terminals at George Bush Intercontinental Airport (IAH) or William P. Hobby Airport (HOU).The airport workers create the Aviators – the intramural sports team for Houston Airports. On September 4, the men and women took to the field for their first-ever flag football game, launching a new chapter in the airport's employee engagement program.The team, comprising 25 employees from various Houston Airport System divisions, showcased its athletic abilities and the strong bonds they've built off the field. "It's our first game of flag football. Being out here is a fun and great experience outside of work. We get to know each other on a personal level. We've been practicing, and we hope it will be a fun season," said Mary Pardo, Division Manager for Houston Airports Employee Engagement. From customer service agents to number crunchers in finance and MacGyver's in maintenance, the Aviators represent a cross-section of Houston Airports' diverse workforce. While they didn't walk away with a win this time, their teamwork and strategy strengthened with every play.For these employees, the game was more than just competition—an opportunity to deepen connections outside the busy airport in a family-friendly environment. "The kids enjoy coming out here, which is convenient. Socializing through the league makes our jobs smoother," shared Yolanda Quintero, IAH Customer Service Representative for Houston Airports.The benefits of the Aviators extend beyond the field. The camaraderie and trust built through the games translate directly to the workplace, leading to smoother operations, better communication, and stronger collaboration. For passengers, this means more cohesive service, quicker problem-solving, and a more seamless experience, as employees who work well together are better equipped to meet their needs.Read more
IAHArtsConcessionsAmenitiesSep 5, 2024New mural unveiled outside Mother’s Room and Sensory Room at Bush Airport
A vibrant new mural is now on display outside the Mother’s Room and Sensory Room and near the Little Free Library at George Bush Intercontinental Airport (IAH) Terminal A, adding a burst of color and warmth to the space.Created by Daniel Anguilu, a celebrated Mexican American artist from Houston, the mural features his signature hummingbirds, a recurring motif portrayed though his diverse works.Anguilu is well-known for his impactful art throughout Houston and Bush Airport, including his popular piece Greetings from Houston, which is one of the most photographed artworks at IAH. This latest mural enhances IAH's reputation, contributing to the airport's accolade as being home to the World’s Best Airport Art program for the second consecutive year.WHERE TO VIEW DANIEL ANGUILU’S WORK--------------------------------------- Familia and Greetings from Houston are located inside the IAH Terminal A- North Food CourtThis mural depicts a family of hummingbirds, symbolizing unity and purity. Anguilu drew inspiration from his Mexican heritage, reflecting the hummingbird's significance in Aztec mythology. In Aztec culture, the hummingbird was associated with the sun god Huitzilopochtli, who guided the Aztecs to the Valley of Mexico. The family setting of this mural resonates with the theme of unity, appropriate for the family-oriented area where it is displayed.This artwork features a mother hummingbird surrounded by six baby hummingbirds, illustrating the strength of family bonds. This imagery underscores the theme of familial connection, support and nurturing. From the vivid colors to the symbolic connection, this area promises to be a passenger's favorite.This mural complements the recent expansion the Mother’s Room to include a Sensory Room in the IAH Terminal A- North Food Court, enhancing the overall airport experience for travelers.Read more
IAHSep 5, 2024Clearing the way: Bush Airport’s mission to keep runways safe
At George Bush Intercontinental Airport (IAH), every scrap of trash, every loose bolt on the airfield poses a silent but serious threat. It’s a high-stakes game where the smallest item—a stray bottle cap, a piece of torn asphalt—can spell disaster, damaging aircraft engines, shredding tires, or turning into deadly projectiles in the wake of a jet blast.Jet blast, the forceful gust created by an aircraft's engines, is powerful enough to send seemingly harmless objects hurling through the air at dangerous speeds. For Bush Airport’s Airside Operations team, keeping the runway clear is not just a routine task—it’s a mission critical to the safety of every flight.To tackle this threat head-on, Houston Airports is mobilizing its own workforce. Employees from the Administration Building and across Bush Airport are stepping onto the tarmac – in safety vests and closed-toe shoes - dedicating an hour at a time to rid every corner of the airfield of FOD. It’s a hands-on approach to a problem that requires constant vigilance.Houston Airports began extending invitations for monthly ‘FOD Walks’ earlier this year. “A FOD Walk is a time when people come out and walk on the ramps and look for pieces of trash or debris and pick it up,” said Derek Warneke, an Airside Operations Supervisor at IAH for Houston Airports. “We make sure the runways and taxiways are safe for aircraft, for all customers and all tenants.” In an environment where precision and safety intersect, the ongoing FOD walks at Bush Airport are more than just cleanup efforts—they’re a testament to the commitment of Houston Airports to protecting the integrity of every takeoff and landing one teeny tiny piece of trash at a time."These FOD walks are vital to maintaining the safety and efficiency of our airfield," said Steve Runge, Chief of Operations for Houston Airports. "By participating, our team not only helps keep the airfield clear but also gains a deeper understanding of the environment our operations teams work in every day. It’s about building awareness and fostering a culture of safety while building camaraderie in at the airport."Read more
IAHCommunitySep 3, 2024A Quiet Champion: Michael Spencer's dedication shines at Bush Airport
In the world of air travel, where every second counts and the smallest oversight can disrupt a meticulously choreographed process, there exists a group of individuals whose contributions often go unnoticed but are crucial to maintaining a seamless flow of airport operations.Michael Spencer is part of the 203-person custodial team at George Bush Intercontinental Airport (IAH). He is assigned to work the first shift of the day as early morning passengers arrive for the first flights out of the airport. While Michael Spencer may not be a household name, his dedication to excellence at Bush Airport over the last seven years has earned him the admiration and respect of his colleagues, including the Transportation Security Administration (TSA).On Tuesday, September 3, 2024, Quevonda Davis, a TSA Security Manager at Bush Airport, sent an early morning email to MD Islam, a Custodial Supervisor for Houston Airports, singling out Spencer for his exemplary service. In her commendation, Davis described Spencer as a cornerstone of the TSA's daily operations, emphasizing how his unwavering commitment to cleanliness and order has significantly contributed to the efficiency and overall atmosphere at the TSA Checkpoints in Terminal E and the Federal Inspection Services (FIS) facility for passengers who need to be rescreened by TSA after arriving in Houston on international flights."Michael's dedication to his work is truly commendable," Davis wrote. "The security area is always spotless, thanks to his meticulous attention to detail. His commitment to maintaining a clean and hygienic environment greatly contributes to the smooth operation of our daily activities and enhances the experience for both passengers and employees." Spencer's impact goes beyond the visible. His presence, described by Davis as consistently kind, respectful, and courteous, has fostered a positive environment within one of the airport's most high-stress areas. The simple acts—a friendly smile and a helping hand—are a testament to his professionalism and reflect his pride in his work."Michael's work ethic and professionalism set a high standard, and we are fortunate to have him assigned to our area," continued Davis. "Please recognize and thank him for his outstanding contributions."In an industry where every role is crucial to the safety and satisfaction of millions, Spencer's unassuming yet powerful influence exemplifies the best of Houston Airports."Michael's level of professionalism, care, and pride in his daily assignments is fantastic," responded Andrew Czobor, Assistant Director of IAH Terminal D and FIS for Houston Airports. What an incredible letter from the FIS recheck TSA Manager. We are so proud of your work ethic and hard work."Michael Spencer may not wear a uniform that draws attention, nor does he seek the spotlight, but his contributions are vital, and his presence is deeply felt. The ripple effect of his kindness and attention to detail is felt far beyond the TSA checkpoint and measured in the email responses to Davis's message of gratitude."Michael! Thank you so much for the work that you do," wrote Sam Rea, Assistant Director of IAH Terminal A for Houston Airports, in an email to Spencer. "It really made me smile this morning reading about your work.""Michael, Thank you for caring and being such a great team member. We appreciate all you do," wrote Liliana Rambo, Chief Terminal Management and Administration Officer for Houston Airports.It is through the quiet dedication of airport employees like Spencer that the complex operations of one of the nation's busiest airports run a little smoother and shine a little brighter, ensuring that each journey begins and ends on a note of excellence.Read more
HASIAHHOUCommunityAug 30, 2024Houston Airports works with U.S. Chamber of Commerce to end human trafficking
Houston Airports was prominently featured at the U.S. Chamber of Commerce's annual anti-human trafficking forum this summer at the Chamber's headquarters in Washington, D.C. The event, titled "Bolstering Efforts to Address Human Trafficking," took place on July 29 and was attended in person and virtually by a diverse audience, including representatives from federal and state agencies, non-governmental organizations and the private sector.The forum, open to the public and press, focused on engaging business stakeholders and featured discussions on best practices for combating human trafficking. Experts from various fields, including the transportation and hospitality sectors, shared their insights on implementing the Uyghur Forced Labor Prevention Act (UFLPA) and its implications for businesses.Scott Alexander, Director of International Relations for Houston Airports, represented the organization during a panel discussion titled "Technology for Good." He joined Tsvetelina Thompson, Managing Director of Twentyfour-Seven Inc. and Paul Pellizzari, Vice President of Global Social Responsibility at Hard Rock International, in a conversation moderated by Eliza McCoy, Vice President of Awareness and Prevention Programs at the American Hotel & Lodging Association. Alexander highlighted the innovative approach by Houston Airports to leverage technology in the fight against human trafficking. During the discussion, he emphasized the airport system's commitment to eradicating human trafficking through initiatives like the strategic placement of signage and the use of QR codes that enable victims to report their situation discreetly."From advertising hotlines to leveraging technology to offer QR codes and training airport employees, Houston Airports must continue to evolve its strategies as the airport system fights to end human trafficking," said Scott Alexander, Director of International Relations for Houston Airports. "While it's been described as an invisible crime, human trafficking is happening in our communities. Houston Airports exists to connect the people, businesses, cultures, and economies of the world to Houston. In making those connections, we must do everything possible to keep passengers safe, informed, and empowered." Houston Airports has taken significant steps to address human trafficking. Federal data indicates that 70% of trafficking victims are moved through airports, making it critical for airports to be at the forefront of efforts to combat this crime.One of the key initiatives discussed at the forum was the recent update to a Houston Airports campaign. The airport system strategically places posters in all restrooms at George Bush Intercontinental Airport and William P. Hobby Airport. The sign reads, “If you are controlled and do not have the freedom to leave, you may be a victim of human trafficking.” People are encouraged to call a hotline to report the crime. The campaign was updated to include a QR code created by the non-profit advocacy organization Twentyfour-Seven. What is human trafficking? | Human trafficking involves the use of force, fraud or coercion to obtain some type of labor or commercial sex act. It can happen in any community and victims can be any age, race, gender or nationality.---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Traffickers might use | violence, manipulation, false promises of well-paying jobs or romantic relationships to lure victims into trafficking situations.---------------------------------------------------------------------------------------------------------------------------------------------------------People targeted by traffickers | Those with psychological or emotional vulnerabilities, economic hardship, lack of a social safety net, victims of natural disasters and/or political instabilityThese QR codes, strategically placed in restrooms throughout George Bush Intercontinental Airport and William P. Hobby Airport, allow victims to access information in multiple languages and report their situation discreetly. The technology also enables direct communication with the National Human Trafficking Hotline, ensuring that help is always available.Michael Billet, Senior Director of Policy Research for the U.S. Chamber of Commerce, praised the participation of Houston Airports in the forum, stating, "The event provided an opportunity for you to speak about the Houston Airport's commitment to eradicating human trafficking. Attendees appreciated hearing your thoughts on how the Houston Airport Systems continues to evolve its strategies in the fight against human trafficking by leveraging technologies to offer QR codes so that victims can self-report they are being trafficked."The commitment by Houston Airports to end human trafficking is further demonstrated by its ongoing partnership with the U.S. Department of Homeland Security's Blue Lightning Initiative, through which more than 50,000 badged airport employees are now trained to identify and safely report human trafficking. The airport system's proactive approach has made it a leader in the fight against this heinous crime, setting a powerful example for other organizations worldwide.As Houston continues to be a major hub for international travel, Houston Airports remains committed to using its resources and influence to protect the most vulnerable. The airport system's participation in the U.S. Chamber of Commerce's anti-human trafficking forum underscores its dedication to making the skies safer for everyone. LEARN MORE | Houston Airports leverages technology to help more victims of human traffickingRead more
HASIAHHOUCommunityAug 30, 2024Adventure awaits: Top fall destinations from Houston's airports
As fall approaches, the allure of travel becomes irresistible. From tropical getaways to cultural explorations, George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU) offer many options for your next journey.Here's a curated list of must-visit destinations this season and the airlines that will take you there on nonstop flights from Houston.Caribbean Dreams: Sun, Sand & Sea---------------------------------Aruba Airline: United Airlines Renowned for its white-sand beaches and vibrant nightlife, Aruba is the perfect Caribbean escape. Whether you're exploring the island's unique landscapes or simply soaking up the sun, Aruba promises a rejuvenating getaway.Nassau, Bahamas Airline: United Airlines The Bahamas' capital, Nassau, offers a blend of history, luxury, and natural beauty. Explore the city's colonial architecture or dive into its turquoise waters, making the most of this idyllic island retreat.Punta Cana, Dominican Republic Airlines: United Airlines, Southwest Airlines Famed for its all-inclusive resorts and stunning beaches, Punta Cana is a paradise for travelers seeking relaxation and adventure whether golfing or water sports, Punta Cana has something for everyone.Havana, Cuba Airline: United Airlines Step back in time with a visit to Havana, where classic cars and colonial architecture line the streets. The city's vibrant culture and rich history make it a captivating destination for any traveler.Latin American Adventures: Rich Culture & Natural Wonders---------------------------------------------------------Belize City, Belize Airlines: United Airlines, Southwest Airlines From the Belize Barrier Reef to ancient Mayan ruins, Belize City serves as your gateway to adventure. Immerse yourself in the rich biodiversity and vibrant culture that makes Belize an unforgettable destination.Guatemala City, Guatemala Airlines: United Airlines, Spirit Airlines As Guatemala's cultural and political heart, this city offers a deep dive into Central America's history and heritage. From bustling markets to tranquil lakes, Guatemala City has possibilities.Comayagua, Honduras Airlines: United Airlines, Spirit Airlines For those seeking an authentic Central American experience, Comayagua is a hidden gem. Known for its colonial architecture and rich history, the city offers a unique glimpse into Honduras' past.Tampico, Mexico Airline: United Airlines Tampico is a vibrant port city along the Gulf of Mexico with a rich cultural heritage. Its unique blend of Mexican and European architecture makes it a fascinating destination for history enthusiasts.Veracruz, Mexico Airline: United Airlines Veracruz is a city steeped in history, known for its lively music scene and beautiful colonial buildings. The city's coastal charm and cultural richness make it a delightful destination for travelers.Europe & Middle East: Cultural Treasures, Modern Marvels--------------------------------------------------------Istanbul, Turkiye Airline: Turkish Airlines A city that spans two continents, Istanbul is a fascinating blend of cultures and histories. From the grandeur of the Hagia Sophia to the vibrant markets, Istanbul is a treasure trove of experiences waiting to be discovered.Manchester, United Kingdom Airline: Singapore Airlines As a hub of music, sports, and culture, Manchester is a dynamic destination in Northern England. Whether exploring the city's industrial heritage or enjoying its thriving arts scene, Manchester offers a rich and varied experience.Doha, Qatar Airline: Qatar Airways Doha is a city of contrasts, where ancient traditions meet futuristic innovation. From its iconic skyline to the bustling souqs, Doha is a Middle Eastern gem that offers a deep dive into Qatar's unique culture.Dubai, United Arab Emirates Airlines: Emirates Dubai is synonymous with luxury, innovation, and grandeur. From the Burj Khalifa to desert safaris, this city offers a range of experiences that cater to every kind of traveler, making it one of the world's most sought-after destinations.U.S. Escapes: Beaches, Theme Parks & Cultural Hubs--------------------------------------------------Fort Lauderdale, Florida Airlines: United Airlines, Southwest Airlines, Spirit Airlines Fort Lauderdale is known for its boating canals, stunning beaches, and vibrant arts scene. It's a perfect destination for those looking to unwind by the ocean or explore the city's cultural offerings.Orlando, Florida Airlines: United Airlines, Southwest Airlines, Frontier Airlines Orlando is the ultimate family destination, home to world-famous theme parks like Disney World and Universal Studios. Beyond the parks, the city offers shopping, dining, and entertainment for all ages.Miami, Florida Airlines: United Airlines, Southwest Airlines, American Airlines, Spirit Airlines Miami is a city of contrasts, where vibrant Latin culture meets modern American glamour. From the nightlife of South Beach to the historic charm of Little Havana, Miami is a destination that offers something for everyone.Tampa, Florida Airlines: United Airlines, Southwest Airlines, Spirit Airlines Tampa offers a mix of cultural attractions, stunning beaches, and family-friendly activities. Whether visiting the Florida Aquarium or relaxing on Clearwater Beach, Tampa is a perfect fall destination.Conclusion With such a wide variety of destinations accessible from IAH and HOU, your fall travel plans are limited only by your imagination. Whether chasing the sun, exploring new cultures, or seeking adventure, Houston's airports provide the perfect launchpad for your next journey. Book your flights and get ready to explore the world this fall!Read more
IAHConcessionsAug 30, 2024Houston! The retail store sharing the spirit of the Bayou City with the world
An unmistakable beacon of local pride catches the eye as passengers navigate George Bush Intercontinental Airport (IAH). The name is simple yet evocative—Houston!—a retail store that offers passengers an authentic connection to the city's spirit, allowing them to carry a piece of Houston wherever they go.Nestled conveniently at Gates A7 and C32, Houston! is more than just a stopover for last-minute gifts. It's a carefully curated celebration of the Bayou City's rich culture and indomitable spirit. From NASA-inspired spacesuits for budding young astronauts to gear emblazoned with the logos of Houston's beloved sports teams—the Astros, Texans and Rockets—each item is a testament to the city's dynamic identity. University of Houston and Texas A&M apparel allows alums and fans to show their colors wherever their travels take them."The goal of Houston! is to encapsulate our city's vibrant, colorful and diverse spirit, allowing travelers to connect with and represent Houston, no matter where they're headed," said Libby Hurley, Assistant Director of Concessions for Houston Airports. "We want every passenger to feel like they're taking a piece of Houston with them, something uniquely tied to our city's identity." The offerings extend far beyond just one store. Across both Bush Airport and William P. Hobby Airport (HOU), a variety of retail locations embrace the Lone Star State's flair. At Hobby Airport, travelers can grab a Houston Astros cap from the 47Brand Hats vending machine or explore Houston and Texas-themed items at outlets like CNBC Smartshop, HMart and Space Corner.Meanwhile, Bush Airport offers an even more comprehensive array of options, from Americana and Culturemap to Texas Monthly News and Univision stores. Whether you're seeking a memento of your visit or a taste of home before a long flight, these stores ensure that Houston's spirit is never more than a few steps away. "Houston Airports is committed to connecting the world to Houston, not just through its flights, but also through the authentic experiences offered on the ground," said Hurley. "The retail offerings at both airports reflect the city's dynamic character. And for some passengers, their time in our airports is their only experience of Houston. From keychains to caps, we are seizing every chance for travelers to engage with the heart of Houston and carry it with them, wherever their journey leads."PLAN YOUR SHOPPING ADVENTURE | Retail at Bush AirportPLAN YOUR SHOPPING ADVENTURE | Retail at Hobby AirportRead more
IAHConcessionsAmenitiesAug 29, 2024Pro Tip | Parking in the IAH Terminal C/D/E Garage
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